RPS experienced a system outage that resulted in the interruption of the operability of our computer systems. Upon discovering the incident, we took measures to secure our network, including taking some systems offline. We've made significant strides toward returning to full operational capacity, and our priority continues to be bringing our systems back online quickly and securely as we can. RPS remains focused on continuing to serve our customers and partners while we address this incident and are continuing to adjudicate and pay claims under a provisional process while we come back online. Please contact claims@rps-tpa.com to start a claim.


We regret any inconvenience or frustration that this incident has caused.

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From security and flexibility, to performance and customer satisfaction, our service contracts deliver what matters most to agents, dealers, and customers.

Today’s Automobiles Are Complex Engineering Marvels That Deliver

Comfort, Convenience, and Safety

As vehicles become more sophisticated, repairs and maintenance become more challenging—and expensive. Buyers are also keeping vehicles longer and driving them farther—often well beyond the limits of the factory warranty.

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